Shipping policy

Every piece of art is handled with professional care to ensure it arrives in pristine condition.

  • Original Artworks: Please allow 3–5 business days for professional packing and documentation. Original works often require custom-built boxes or double-walled reinforcement.

  • Fine Art Prints: Most prints are made-to-order to ensure archival quality. Please allow 5–7 business days for printing, drying, and inspection before your order is shipped.  Orders typically will be mailed in 14-21 business days.

  • Custom Framing: If you have requested custom framing, please add an additional 10–14 business days to the processing time.

Note: Business days do not include weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We primarily use [UPS / FedEx / USPS] to ensure reliable tracking and handling.

Destination Estimated Delivery Time
Domestic (USA) 3–7 Business Days (Once shipped)

Packaging Standards

We take immense pride in our packaging:

  • Prints: Shipped in heavy-duty, crush-resistant mailing tubes or flat-packed in rigid mailers with acid-free protective sleeves.

  • Originals: Shipped in double-walled boxes with corner protectors and moisture-resistant wrapping. Large-scale originals may be crated for maximum security.

Tracking Your Order

Once your order has shipped, you will receive an email notification with a tracking number. Please allow 24 hours for the tracking information to become active.

Shipping Insurance

  • Originals: All original artworks are shipped with full-value insurance included in the shipping cost.

  • Prints: Standard shipping for prints includes basic tracking. If you would like to upgrade to insured shipping for high-value limited editions, please select the "Insured Shipping" option at checkout.

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you can't find it:

  1. Check with neighbors or your building manager.

  2. Contact the carrier directly to verify the GPS coordinates of the delivery.

  3. Contact us at info@beckijohart.com within 3 days of the "delivered" date. While we are not responsible for lost or stolen packages after confirmed delivery, we will do our best to assist you in filing a claim.